ISO 20000 is critical for organizations to establish, implement, maintain and
continuously improve a service management system. An organization requires specific documentation, including
planning, design, transition, delivery and service improvement, to meet service requirements and deliver
value. We also need to monitor, measure, and review services to demonstrate our ability to plan, design,
deliver, and improve services. Yakshna Solutions is provided with ISO 20000-1:2018 - Certified Information
Technology Service Management (ITSM) System.