ISO 20000 - Certified Information Technology Service Management (ITSM) System
ISO 20000 is critical for organizations to establish, implement, maintain and continuously improve a service management system. An organization requires specific documentation, including planning, design, transition, delivery and service improvement, to meet service requirements and deliver value. We also need to monitor, measure, and review services to demonstrate our ability to plan, design, deliver, and improve services. Yakshna Solutions is provided with ISO 20000-1:2018 - Certified Information Technology Service Management (ITSM) System.