We help corporations to achieve and implement IT Solutions in a strategic way. Yakshna Solutions supports the business mission and goals of our clients by sharing our blend of industry expertise, skills and knowledge. We strive to attract and retain the brightest people and offer different job experiences with a full range of challenges and rewards. We are proud to be an Equal Opportunity Employer.

Working with Yakshna offers the chance to develop your knowledge, skills and abilities, build a network of colleagues, mentors and further your career. We offer exciting opportunities to work with leading industry experts, business consultants and IT specialists in top government and private corporations. People who work at Yakshna are as diverse as the services we provide. We recognize how crucial each individual is to our success and provide competitive compensation, comprehensive benefits and innovative training.

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Apr 12 2021

Customer Support

YSI Jobs - YSI Admin

Untitled Document

ID Job Title Job Description
5866630 Customer Support

Yakshna Solutions Inc., is currently seeking a Customer Support person who will support the Tax2efile department. We are looking for someone who has a positive demeanor and an upbeat personality.

Must be Bilingual in Spanish for this position.

Responsibilities will include (but not limited to) answering phones, creating tickets, documentation, edits, synthesize various types of inputs, generating administrative reports in EXCEL. The ability to multi-task, while maintaining schedule and managing administrative support. The ideal candidate for this position is resourceful, problem solver and organized.

Qualifications Required:

  • Strong skills using software tools, including Microsoft Suite with expertise in Microsoft Word and, Excel, support program management efforts.
  • Ability to critically review, independently edit, format, and synthesize various types of input (verbal, notes, emails, drafts) into a cohesive document or correspondence.
  • Excellent time management skills detailed oriented and ability to multi-task and prioritize work.
  • Excellent communication, business analytical and problem-solving/trouble shooting skills.

Qualifications Desired:

  • knowledge in tax forms is a plus
  • Skills and experience to independently track activities in EXCEL spreadsheet.
  • Must exhibit a friendly and outgoing personality to interact with client calls.


YSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


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