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Business Analyst-BISD |
Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serve its business communities as a leading IT vendor providing innovative, quality, and cost-effective IT business solutions and services.
We offer a competitive benefits package that includes the following: 401(k), health, dental, and vision insurance, Life insurance, short-term and long-term disability insurance, paid time off, training, and professional development assistance.
The Virginia Department of Transportation (VDOT) Business Integrated Solutions Division (BISD) is seeking a highly experienced Business Analyst to join our Business Analytics and Testing Support team. This role requires strong stakeholder management skills and the ability to take initiative with minimal supervision. The Business Analyst will serve as the voice of the customer, ensuring that business needs are clearly understood, articulated, and documented. The Business Analyst will work with both Agile (Sprint) and traditional Waterfall methodologies for the Soft Development Lifecycle (SDLC), contributing to ensuring that customers’ requirements are met through the development and delivery of the requested enhancements.
This position will require a candidate to work on a hybrid schedule (be able to work on-site three days a week).
Responsibilities:
- Act as the voice of the customer, working with IT project team members and business stakeholders to fully understand business processes, pain points, and customer needs.
- Develop expertise in customers’ business applications and organizational data management concepts, advocating for the customer throughout the SDLC.
- Conduct Root Cause Analysis to identify system gaps and deficiencies that impact the customer and require a business, technical, or blended approach for resolution.
- Diagram current processes and propose modifications using process flows (BPMN 2.0), context diagrams, and data flow diagrams to ensure clarity for both technical and non-technical stakeholders.
- Discover and document customer-centric requirements, user stories, and acceptance criteria with a focus on improving business and technical processes.
- Decompose traditional requirements into Agile Epics and Features; create clear and concise user stories that are aligned with customer goals and are easy to implement by technical teams.
- Map user stories to technical designs for system modifications, ensuring that solutions meet customer expectations.
- Identify and group related user stories; document dependencies, ensuring alignment with customer priorities and business processes.
- Assist the Product Owner (Business Sponsor) in maintaining the product backlog with a customer-first mindset.
- Perform Quality Analyst functions, defining test objectives, test plans, and test cases, while executing tests (including regression testing) to ensure customer satisfaction.
- Coordinate, facilitate, and document User Acceptance Testing (UAT) with business stakeholders, ensuring that the customer is at the center of the testing process and keeping Project Managers/Scrum Masters informed progress.
Required skills and experience
- Minimum of 10 years of experience delivering business and data analysis artifacts with a customer-focused approach.
- 5+ years of experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology, including representing the customers during sprint reviews.
- Experience organizing and maintain Product and Sprint backlogs, ensuring prioritization based on customer needs.
- Proficiency in translating client and product strategy requirements into Epics, Features, and User Stories, ensuring alignment with customer goals.
- Strong data analysis background, organizational data management concepts, and SQL/database experience, particularly in supporting customer-driven solutions.
- Proficient in understanding and developing acceptance criteria to ensure test cases meet customer needs/acceptance.
- Experience with software development applications such as Azure DevOps, or Jira.
- Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server).
- Experience with reporting systems, operational data stores, data warehouses, data lakes, and data marts.
- Exceptional written and oral communication skills with a proven ability to advocate for customers while working with a diverse set of peers and stakeholders.
YSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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