We strive to attract and retain the brightest people and offer different job experiences with a full range of challenges and rewards.


We help companies realize and implement IT solutions strategically. Yakshna Solutions supports our client’s mission and goals by sharing our know-how, skills and knowledge. We strive to attract and retain the brightest people and offer different job experiences with a full range of challenges and rewards. We take pride in being an equal opportunity employer.

Working with Yakshna gives you the opportunity to develop your knowledge, skills, and abilities. Additionally, you can build a network of peers, mentors and advance your career! We offer exciting opportunities to work with leading industry experts, business consultants and IT specialists across large government and private sector companies. The people who work in Yakshna are as diverse as our services. We recognize the crucial importance of each individual to our success and offer competitive compensation, comprehensive benefits and innovative training.

Opportunities here exist across many services and across many US states. Don’t forget to refer your friends to earn cash for qualified referrals! Based on your relevant profile and our current requirements, our recruitment team will contact you as soon as possible.

Open Jobs
Apr 05 2024

Technical Support Analyst 4

YSI Jobs - YSI Admin

ID Job Title Job Description
5866964 Technical Support Analyst 4

Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serve its business communities as a leading IT vendor providing innovative, quality, and cost-effective IT business solutions and services.


We offer a competitive benefits package that includes the following: 401(k), health, dental, and vision insurance, Life insurance, short-term and long-term disability insurance, paid time off, training, and professional development assistance.


YSI is seeking a highly qualified Technical Support Analyst 4.  The selected candidate will be able to communicate effectively (written/verbal), possess strong interpersonal skills, be self-motivated, and be innovative in a fast-paced environment.


*local candidates strongly preferred
*ALL interviews conducted ONSITE, NO exceptions
*FIRST 90 DAYS ONSITE, NO exceptions



VDOT is seeking a Telecommunications Coordinator for its Central Office work location in Richmond, VA.

The VA Dept of Transportation IT division is seeking a motivated individual to fill the role of IT Telecommunications Coordinator. An ideal candidate would be an individual who places a high priority on providing exemplary customer service and is comfortable working independently and in small groups to achieve desired results.


  • The candidate will also have experience or be proficient in the following areas:
    - Request, Order, and Inventory Management
    The role will require monitoring an inbound request queue and processing orders in TEBS for telecommunications devices and services. Once the orders have been placed, the candidate will be required to track the order to completion and to ensure appropriate details are captured and entered in the asset management system.
  • Provisioning and Customer Service
    Experience provisioning wireless mobile devices such as smartphones, tablets, MiFis, etc. and configuring those devices in an Enterprise environment. This role requires a significant amount of in person interaction with customers to include device activation, configuration, troubleshooting, and support.
  • Bill Analysis and Review
    Reviewing, Analyzing, and processing telecommunications billing to include identifying trends, errors, and filing disputes when appropriate.
  • Procurement and Inventory Management (2 + years)
  • Customer Service and Support of Android/IOS Mobile Devices. (3 + years)
  • Data Analysis (i.e. - Financial billing and reconciliation. (3 + years)
  • VMWare Workspace One Mobile Device Management. (1 + years)
  • Vendor relationship management (Verizon, AT&T, etc.) (2 + years)



YSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


Please e-mail your profile / referrals to resumes@yakshna.com




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